AI Agents & Settings Adding Custom Instructions Estimated reading: 1 minute Last Updated 23/05/2025 Want your AI to sound just right? Custom Instructions is where you give it the personal touch. Tell it how to respond, what to say (or avoid), and how to handle certain situations. These instructions take priority over your general business info, so they really shape how your AI connects with customers. You’ve got about 2,024 characters to make your AI sound exactly how you want. Think of it as your chance to give it personality and smarts! Go to the Unibox Click Settings Icon next to your AI Agent Click on Instructions tab type instructions in the Text Box Click Save Use the Text Box provided to type specific instructions or restrictions for your AI. 💡Tip: The clearer your instructions, the smarter your AI becomes. Be specific so the AI knows exactly how to behave, it improves memory and execution. 📘 Related Resources AI Knowledge Base and Training AI Agents & Settings - Previous Customizing your AI Agent Next - AI Agents & Settings Setting Up Automations
