Business Info & AI Training What Is AI Knowledge Base? Estimated reading: 1 minute In Neexa, the AI Knowledge Base isn’t a separate feature or tool, it simply refers to all the information your AI learns from your business. This “knowledge” comes from two key places: Business InformationStructured entries you create manually, things like your services, pricing, delivery process, return policy, etc. These are the facts your AI uses to answer common questions. External SourcesYou can also train your AI by scrapping your website, uploading documents. Neexa extracts the information from these sources and adds them to what your AI knows. It’s a term used to describe the collection of content your AI relies on to respond accurately. If your AI gives a wrong or vague answer, it usually means the knowledge base (your training inputs) needs updating or expanding. 📘 Related Resources How to Train Your AI Tagged:DocImageOptimize Next - Business Info & AI Training How to Train Your AI
