Enabling WhatsApp Notifications

Last Updated 23/05/2025

Stay instantly informed whenever a new inquiry starts, or when a dormant conversation picks back up after 24 hours. Neexa can send real-time WhatsApp alerts to keep you in the loop, even when you’re on the go.

Go to your Unibox Click the Settings Icon next to your AI Agent.

Select the Notifications tab from the menu Click on WhatsApp and toggle it ON.

Add a WhatsApp Contact

Click Select Contact then click + New Notifiable WhatsApp Number.

Select your country enter your WhatsApp number Click Continue to receive a verification code.

Verify Your Number

A Verify WhatsApp Number window will pop up.

Enter the verification code sent to your WhatsApp Click Verify.

You’ll see a pop-up confirming that the contact has been successfully added. Finally, click Save to apply your settings.

Once your number is verified and saved, Neexa will start sending real-time alerts to your WhatsApp whenever a new inquiry begins. It’s a simple way to stay responsive and connected, especially when you’re away from your dashboard.