What Is AI Knowledge Base?

A Knowledge Base is essentially the brainpower behind your AI assistant. It’s a collection of information about your business, your products, services, policies, and everything customers might ask about. The more accurate and detailed this knowledge base is, the smarter and more helpful your AI becomes.

In this section, you’ll learn how to:

• Feed your AI with essential business information
• Use multiple ways to add content: from website scraping, manual text entry, to uploading brochures and documents
• Keep your knowledge base fresh by editing or deleting outdated info