Editing/Deleting Existing Entries

Last Updated 23/05/2025

As your business evolves, so should the information your AI uses. Neexa allows you to easily update or remove any business information (also called entries) that you’ve added, whether it’s through text, website scraping, or uploaded documents.

Keeping your entries fresh ensures that Neexa always responds with accurate and relevant information during customer conversations.

To Edit;

Go to your Neexa Dashboard click Businesses click the Pen Icon on the entry you want to edit update the information click Save .

To Delete Single Entries

Go to your Neexa Dashboard click Businesses click the three dots on the top right corner of the snippet click Delete Entry.

To Delete Multiple Entries At Once

To delete multiple entries in your Business Information, simply select the ones you want to remove by clicking on them individually. Once selected, use the bulk delete option to remove them all at once. This allows you to quickly clean up outdated or incorrect data without going through entries one by one. Just be sure to review your selections carefully, as deletions are permanent.

Tip: Review your entries regularly, especially after major business updates. Keeping them fresh ensures your AI stays aligned with what your business actually offers.